Contact | San-x Net

Please check our FAQ before making an inquiry.

FAQ

Where can I check which stores sell your products and their stock availability?

I want to know what items are being released.

Please tell me about the return and exchange process for products purchased in-store.

Can I make original goods using San-x characters?

What events are being held?

Before contacting us, please check the product tag on your item.

Products manufactured and sold by San-x

are applicable products.

this website from
inquiry You can make an

Licensed Products

We do not have an inquiry form
on this website for these products.

Please contact the "distributor"
listed on the product

・One of the above marks is attached or printed on the product.
・"distributor" or "seller" is listed as the company name other than San-x Co., Ltd..

Products

Initial defects, returns, retailers, release dates, etc.

San-x Net Shop

Contact each store

Rilakkuma Store / Sumikkogurashi Shop

Contact each store

Rilakkuma Sabo / Rilakkuma no Yu / Sumikkogurashido

Contact each store

Usage requests / infringement reports

Fan Activities

Feedback / inquiries

Feedback

Please note that we may not be able to respond individually to all feedback.

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